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Email Client Setup: Outlook 2013

How to set up your email with Outlook 2013

Step by Step Walkthrough (POP)

You will need your incoming mail server, outgoing mail server, full email address, and your email password. The default settings are listed below.

  1. Open Outlook 2013 and select the File menu.
    File Menu
  2. Choose Info and click Add Account.
    Add Account
  3. Choose Manual setup or additional server types and click Next.
    Manual setup
  4. Choose POP and click Next.
    Choose POP
  5. Fill in the following information:
    Account Settings
    • Your Name: The name to display on your email.
    • Email Address: Your full email address
    • Account Type: POP
    • Incoming Mail Server: pop.netfirms.com (Note: You would not enter example.com but netfirms.com)
    • Outgoing Mail Server (SMTP): smtp.netfirms.com (Note: You would not enter example.com but netfirms.com)
    • User Name: Your full email address
    • Password: Your emailpassword
    • Remember Password: We recommend having this checked.
    • Require logon using Secure Password Authentication (SPA): We recommend having this unchecked.
  6. Click More Settings.
  7. Go to the Outgoing Server tab, and check the "My outgoing server (SMTP) requires authentication" box, then select "Use the same settings as my incoming mail server."
    Outgoing Server tab
  8. Go to the Advanced tab, and fill in the following information:
    Advanced tab
    • Incoming Server (POP Port): 110
    • Use the following type of encrypted connection (Incoming): Optional. If enabled, change Incoming Server (POP Port) to 995.
    • Outgoing Server (SMTP Port): 587
    • Use the following type of encrypted connection (Outgoing): Optional. If enabled, change Outgoing Server (SMTP Port) to 465.
  9. Click OK and hit Next.
  10. Click Finish.

Step by Step Walkthrough (IMAP)

You will need your incoming mail server, outgoing mail server, full email address, and your email password. The default settings are listed below.

  1. Open Outlook 2013 and select the File menu.
    File Menu
  2. Choose Info and click Add Account.
    Add Account
  3. Choose Manual setup or additional server types and click Next.
    Manual setup
  4. Choose IMAP and click Next.
    Choose IMAP
  5. Fill in the following information:
    Account Settings
    • Your Name: The name to display on your email.
    • Email Address: Your full mailbox address
    • Account Type: IMAP
    • Incoming Mail Server: imap.netfirms.com (Note: You would not enter example.com but netfirms.com)
    • Outgoing Mail Server (SMTP): smtp.netfirms.com (Note: You would not enter example.com but netfirms.com)
    • User Name: Your full email address
    • Password: Your email password
    • Remember Password: We recommend having this checked.
    • Require logon using Secure Password Authentication (SPA): We recommend having this unchecked.
  6. Click More Settings.
  7. Go to the Outgoing Server tab, and check the "My outgoing server (SMTP) requires authentication" box, then select "Use the same settings as my incoming mail server."
    Outgoing Server tab
  8. Go to the Advanced tab, and fill in the following information:
    Advanced tab
    • Incoming Server (IMAP Port): 143
    • Use the following type of encrypted connection (Incoming): Optional. If enabled, change Incoming Server (IMAP Port) to 993.
    • Outgoing Server (SMTP Port): 587
    • Use the following type of encrypted connection (Outgoing): Optional. If enabled, change Outgoing Server (SMTP Port) to 465.
  9. Click OK and hit Next.
  10. Click Finish.
 
I followed the instructions, but I still can't connect. What can I do?

Using a different Outlook version?

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