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 Joomla: Troubleshooting
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Joomla: Troubleshooting

In some cases, you will encounter a session.save_path is an unwriteable error when manually installing Joomla. To troubleshoot the error, follow the steps below. 

Troubleshooting Session.save_path is an Unwriteable Error:

  1. Log in to your account Hosting Summary. 
    Click for the Hosting Summary
  2. On the left pane, click Scripting Config.
    Left pane, Scripting Config
  3. Look for the PHP Scripting tile on the PHP scripting page and click on the Manage PHP Scripting link.
    Manage PHP Scripting
  4. On the PHP Scripting page, look for the Actions tile and click on the Manage php.ini link.
    Manage php.ini
  5. Locate the following code around line 824 within your php.ini file:
    ;session.save_path = /tmp
  6. Delete the semicolon ';' in the front, so it looks like this:
    session.save_path = /tmp
  7. Make the path go to the temp folder on your account. The username is your hosting account username listed inside your Domains dashboard.
    session.save_path = home/username/tmp
  8. Click on the Save button.


If the error persists, you can duplicate the modified php.ini file into the "administrator" or another appropriate folder.
 

Suggested Joomla Resources

Joomla is a free, open-source content management system. A community of developers created everything from the documentation to the codes of this project. You can get extensive documentation and support via their website, Joomla.org. There are also thousands of online resources that provide information, extensions, templates, tips, tricks, hacks, and you name it.

Joomla.org

This is Joomla's official website. It provides comprehensive documentation and Support Forums. This is where one can ask questions and find answers, especially when experiencing Joomla issues. The solutions are typically posted on this website. 

Extension or Template Designer's Official Website

Joomla allows you to add extensions and templates to your website. When you encounter issues with a particular extension or template, it is best to contact the extension or template creator. You can go to Joomla.org under the "Do More > Extensions" menu or by performing a search to find this information.

Try a Search Engine

If you have an issue or want to do something in Joomla, you can utilize search engines to locate whatever you need.

Here are some articles that will guide you in troubleshooting common Joomla issues: